You are the only one who can decide whether Coaching, Counselling or Conversations are for you.
I have helped People to ..
CHANGE CAREER PATH
James finished year twelve and worked at Hungry Jacks for five years. The hours were good, he was in a friendly team but he wasn't a teenager anymore and felt that the job had run its course. Through attending the workshop: World of Work: Career Starter, James discovered he was at his best when he was learning about the way things work. He became familiar with the types of careers that would let him do that and enrolled in a free university unit to discover if Engineering, and study itself, was something he could commit to.
Eva had worked in administration and reception positions for nearly a decade. She wanted to venture into Human Resources but didnt feel her experience was enough for a junior position. Eva attended the River workshop where she learnt about technical, transferable and emotional skills and re-discovered her talents and aptitudes. From generating her own Skill Map, Eva was able to transfer her current abilities into those that are valued in a Human Resources interview.
ADDRESS LOCAL AND GLOBAL NEEDS
Erica attended the same workshop as James [above]. She had her heart set on Hairdressing but after doing well at TAFE, she was heartbroken at the lack of local opportunities. Erica explored her local future and her global future and the impact such decisions could have on her life. Erica found a job in another state and accepted that her love of fashion could not be fulfilled in her home town. Her parents were very excited about their holiday to Melbourne to see her.
I have worked with Groups to ..
RE-ENERGISE OR BUST
John and Vicki had been at the helm of the local car club for 25 years but membership was dwindling so they approached me for training on using social media to increase membership. After some discussion, I offered instead to assist Vicki in running one 4 hour workshop with current and ex-club members alike. Prior to the session, we generated ground rules and an agenda, and I coached Vicki on how to bring people back to the task at hand. At the workshop, the group decided to reduce their outings to every six weeks; to have each couple 'organise' an outing each and to work on having all members vehicles included in a facebook page. Due to interest in their online facebook discussions, the club increased membership.
LEARN AND APPLY PRACTICAL SKILLS TO OVERCOME CHALLENGES
Meredith facilitated a volunteer group of professionals who wanted to 'improve the life of one local family per month'. The challenges of families seeking help can be complex and with a range of professionals in one room, the group sometimes got lost in the detail. I supported Meredith by training the group in the 5 Whys technique and had them participate in workshops where they could only use one skill per problem, enabling them to experience the benefit of group reliance.
REVERSE ENGINEER THEIR DREAM JOB
Over three 4 hour sessions, eight participants worked on their career goals with the knowledge and support of their local community, i.e. each other. With a combination of formal assessment, lots of old magazines and glue, and out of class research, each participant generated actionable career plans. For example Joel with year twelve and five years at Hungry Jacks discovered a passion about the way things work and enrolled in a free university unit to discover if Engineering, and study itself, was something he could commit to. Erica, with her heart set on Hairdressing explored her local future and her global future and the impact such decisions could have on her life, her family and her profession.
I have helped Clients to ..
DELIVER THE MESSAGE
Max volunteered at a workshop that improved trade skills of the unemployed. Sharing his carpentry trade was quite easy but getting the students to understand the safety induction before hand was becoming a challenge considering the varying levels of english reading and writing ability. I helped Max convert his safety induction into a presentation with videos, photos and activities. As a comical, hands on package, it inspired the required participation that Max needed to ensure the students understood the safety message
Lester relied ona casual workforce for his tutoring business. All the tutors were skilled in their area of expertise but with no set operational policy or onboarding guidance, Tutors were turning up at the wrong address, not returning hardware on exit or unsure of how to submit their accounts. I assisted Lester in generating a five page document that outlined all the necessary housekeeping and policy information for his staff, including a paragraph on what was expected when someone left the company. Combined with Lester's commitment to personally go through the document with each New Starter, his housekeeping risks were reduced
DRILL DOWN TO A DECISION
Jess accepted a redundancy package and with the money, wanted to run his own business. In his words "a front counter at a shop of some sort but not food". Over a four week period, Jess worked through three local options, and based on the Big Five, I ripped his efforts apart by pinpointing possible risks and shortfalls.Through my continuous feedback, Jess determined what risks he was willing to accept and and generated strategies to manage them
I have helped Businesses to ..
DETERMINE WIN / WIN
Cathleens team had gone through a shuffle. Part of their group responsibility was to man a community hotline 24 hours per day, and with a change in staff and temporary blur in duties, the task was not being shared fairly. I helped the team first agree on the outcome, then set ground rules, discuss resources and manage their trial run.
Jeremy ran a small fabricating shop and though their current process wasnt flawed, competitors were picking up on new technologies and it was bound to catch up with them. Jeremy and I helped his crew take ownership of the future business direction, and with workshops and food, they learned to welcome new ideas and consult, rather than argue and dismiss.
Lester relied on a casual workforce for his tutoring business. All the Tutors were skilled in their area of expertise but with no set operational policy or on-boarding guidance, Tutors were turning up at the wrong address, not returning hardware on exit or unsure of how to submit their accounts. I assisted Lester in generating a five page document that outlined all the necessary housekeeping and policy information for his staff, including a paragraph on what was expected when someone left the company. We held a group onboarding session using the documentation and Lester committed to personally go through the document with each New Starter.
Offline Coaching has helped Clients to ..
WORK WITH ACCURATE FEEDBACK
Jennifer wanted more responsibility at work and had self financed some relevant courses, including job interview coaching but was still looked over for a promotion. Through an email relationship. Jennifer and I focused on her efforts from an organisational and supervisory view, to get an actionable plan on developing interest from those who could help her in the company. Jennifer would choose different strategies to try out in the workplace and we would build from there
RELEASE TO SLEEP
Tracy had trouble sleeping and was under the guidance of her GP for the physical management. Her challenge was that all the day's ups and downs would sit on her mind when all was quiet, and her efforts to overcome the Visitor had not worked. Using the Slack platform, I became Tracys sounding board. She would add her thoughts to the platform, any time of day or night, to release her into sleep. We would catch up once a week, using live communication on Slack, to journey back through her writings. Eventually, I was replaced with a notebook and pen
GET THE BASICS GOING
Edmund had a business idea and [like all ideas] there was no guarantee it was going to be profitable. He had already completed the groundwork but was reluctant to give up his weekly wage for the unknown. We worked together, by both having access to Edmunds Business Plan in Dropbox, and redefined his target from profitable to six months of having the business run two days a week REGARDLESS of the outcome. The compromise enabled him to work on his passion and pay his mortgage.
I have supported individuals to ..
Matthew had�been a trades person for many years and was promoted to a desk job. He saw his position as administration and felt his Tradie decades wasted. We talked, in person, about the many respected ways of being an Elder, i.e. Senior Management and how hardworking people are given desk positions because of their knowledge and experience, not because of their ailing knees.
WORKING WITH COLLEAGUES
Angelica was [and still is] loud. Its an integral part of who she is but many times in the workplace, she is misconstrued�as being angry. We spoke over the phone, on a weekly basis, reviewing what might not have worked out during the week, and thinking of altenatives. Angelica learnt to recognise certain behavioural traits that could be misunderstood and decide if they should be used in a work environment.��
Sharon was in the first month of study and was unsure if the degree was for her. With four weeks until the deadline for enrolment, we used Skype to talk about the degrees content and to set actions to find out more. Using the Slack platform, we were able to review documents together, and Sharon� made a determination about her future.